You will then receive a text to remind you to send in your application. Conditions and exclusions apply. A link will be sent to your email address which you can click on to reset your password to a new one - make sure you pick one you’ll remember this time! HomeCare One is the most basic of the four products, covering you only for repairs to your gas boiler and the boiler controls, including your thermostat and programmer. Or you can speak to one of our live chat team. If a service is included in your cover, we will let you know when it’s due. If you’d like one of our engineers to do this, take your pick from: We're here all day, every day to help. If your service isn't due for some time, you might not be able to book it just yet. You can email British Gas’s customer service team at and get your issue addressed this way if you prefer. It charges you a daily standing charge and a unit rate for each fuel you use, which both tend to be high, as well as VAT. Is your provider charging you too much for a bad product? What is your provider doing for the environment? Find my engineer Changing an appointment you've already booked. You are not eligible for one month free if you have had a HomeCare product with similar features in the last 3 months, or more than once in the last 3 years. Your essential resource for all things home heating, from central heating and boilers to renewable energy solutions. covered in the HomeCare Three plan, plus repairs to your mains electrical HomeCare starts from £14.00 a month (£60 excess). The only drawback to switching is that my smart meters installed by previous providers are not compatible with B Gas systems. By browsing the site, you consent to their usage. Calls to 0330/0333 numbers will cost you no more than 01 or 02 numbers from landlines or mobiles. Faults To keep your 5 Year Warranty valid, you’ll need to get your boiler serviced annually by a Gas Safe registered engineer. No hot water? Your service includes a series of check(s) to make sure your boiler and central heating are running safely and efficiently. British Gas HomeCare is a service offered by British Gas to provide cover for your boiler or heating system. Reason for switching is a cheaper set of bills hopefully. Protect what's important to you, with a little help from us. Avoid large bills from unexpected breakdowns with HomeCare from British Gas. We use cookies on this site to ensure an optimal user experience. It’s worth mentioning that all four products include unlimited call-outs [2] , a 24-hour customer helpline and a 14-day cooling-off period if you later decide to cancel your HomeCare cover. Excess is the amount you’ll pay for every completed repair. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Get HomeCare cover. Is your provider charging you too much for a bad product?An independent provide could offer you a green tariff for less. Via the app – download it to top-up easily whenever you want. You are not eligible for one month free if you have had a HomeCare product with similar features in the last 3 months, or more than once in the last 3 years. British Gas HomeCare Three In addition to providing you with cover for your boiler and central heating system, the HomeCare Three plan includes repairs to your home and outbuilding plumbing systems and repairs to the water supply within the boundary of your property. Back to me providing manual readings again, ho-hum! British Gas is a trading name of British Gas Services Limited which is authorised and regulated by the Financial Conduct Authority. [2] Your call out history is taken into account at renewal. By choosing Our call center is currently closed. If you decide to get cover without an excess charge, at least half of British Gas customers will pay the following for their deal: *These prices are a guide and pricing may differ based on where you are. Make it our problem. Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. Just click on the ‘Chat’ button in the corner of the screen. We can help you carry out all sorts of home improvements with your heating, hot water and electrics. An annual boiler service[1] is included with all HomeCare One - Four products. All policies come with an annual boiler service and access to British Gas’s customer helpline, which is available 24/7, as well as for boiler repairs and accidental damage. Book an appointment with an expert heating adviser and they’ll help you find the right boiler for your home. Out of a total of almost 40,000 British Gas energy reviews on the consumer review site Trustpilot, almost two-thirds of reviewers report having had a positive experience with the company. Need something fixed? And our app is here to help you. Here is a fairly representative example: The whole process of transferring providers is incredibly easy.

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