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In the last 13 years Streamline’s consultants and software team have worked with many health care bodies and other organizations. Streamline has consistently delivered IT solutions, new systems, and comprehensive recommendations, which maximize efficiency and enhance client services.

ORGANIZATION:
Province of BC Gaming Ministry.

SCOPE OF WORK: On behalf of Streamline’s parent company, MyOutcomes, Streamline was seconded to conduct a business analysis to uncover the key workflow processes for three departments within the Province of BC Gaming Ministry.
Technical specifications were identified, and software developed to encompass these specifications and workflows. The resulting enterprise solution crosses all three departments. The project continues to be implemented. Its end goal will see MyOutcomes at the centre of BC Gaming Ministry’s clinical division.

OUTCOME: MyOutcomes completed the business analysis for all three departments. Process maps and business requirements documents were composed for the main aspects of the new enterprise system. Streamline continues to maintain the ensuing MyOutcomes system and is continually improving the workflow processes to create operational efficiencies.

ORGANIZATION:
The leadership of the Alberta Government and Calgary West Central Primary Care Network were seeking ways to create preventative health care initiatives to enhance patient care during daily doctor visits.

SCOPE OF WORK: Streamline published a series of 40 wallet cards exhibited in a plastic wallet card display rack. These cards and displays were installed for examination room use for over 400 doctors. During consultations, patients were able to select a wallet card that was relevant to supporting their specific needs. The card had a summary recommendation towards patient self-care initiatives and led the patient to a large web-based portal where additional interactive tools and videos were provided.

OUTCOME: This implementation was employed in Alberta for over two years successfully. It was superseded by the advance of search engines which emerged as a logical next step for patients to access self-care initiatives.

MULTI-ORGANIZATION PROJECT:
The Health Risk Appraisal (HRA) is a Streamline development used by over 56 organizations across Canada.

SCOPE OF WORK: Health risk appraisals are required to measure employee population health to determine if wellness programs are effective and producing a return on investment.
Streamline utilized Framingham, the Diabetes Association, and Heart and Stroke Foundation, algorithms to produce the Streamline HRA programmed in .NET and using a MySql database.
Users register and are reminded to do the HRA every year, showing comparatives. Additionally, where individual scores are low, recommendations are incorporated to encourage new self-care initiatives.

OUTCOME: The Streamline Health Risk Appraisal (HRA) was developed in 2010 and is still being used by numerous organizations to measure employee population health and produce confidential, individual and aggregate, reports while complying with Canadian and US confidentiality acts.

ORGANIZATION:
The leadership of the Alberta Government and Calgary West Central Primary Care Network sought further ways to create preventative health care initiatives to enhance patient care during doctor visits.

SCOPE OF WORK:Through a collaborative process, Streamline met with senior executives and a select group of doctors to determine issues apparent within an existing scheduling system.
Streamline proposed details for a new scheduling tool and received approval to move forward. Subsequently developing the technical specifications, building the software, and testing the application. On completion, Streamline created a comprehensive user manual and trained staff to use the new scheduling tool.

OUTCOME: The cloud-based application was successfully implemented and achieved expected key performance indicators. The scheduling tool produced a positive return on the provincial government’s investment after just eight months of use. After two years the scheduling tool was replaced by an enterprise system.

MULTI-ORGANIZATION PROJECT:
A Streamline corporate wellness initiative, Wellness Factors, is used by over 130 private and government organizations including the City of Kelowna, over 60 Credit Union branches in BC, Canada, and Encana, to improve employee health.

SCOPE OF WORK: Streamline created a large, multi-media, interactive health portal that is used as a cloud based corporate health and wellness program.
The portal incorporates wellness activities, assessment tools, web-n-r lunch and learn workshops, and telephone and email counselling. A validated health risk appraisal was developed using data from Framingham and the Diabetes Association and produces an annual corporate health and wellness report card for registered users. This also provides corporate portal users with aggregate reports on total employee population health.

OUTCOME: Wellness Factors is still being used today to maximize the wellbeing of employees of the participating organizations.

ORGANIZATION:
Streamline develops MyOutcomes proprietary software. MyOutcomes is an online tool that helps counsellors and therapists improve their effectiveness by way of outcome measuring and e-learning.

SCOPE OF WORK: Streamline developed algorithms that help therapists track the results of each client session. Session data is fed through algorithms providing meaningful results to the clinician and any relevant supervisors. Additional e-learning modules are provided to help therapists improve their skills in the areas tracked.

OUTCOME:  MyOutcomes was the recipient of the 2015 UK Mental Health Innovation of the Year award. Over the past five years over 3000 therapists in large and small government and private mental health agencies have become users of MyOutcomes. These therapists are spread across Canada and the US and a further 20 countries. MyOutcomes clients include the US military and John Hopkins University and 23 other universities.

ORGANIZATION:
Pro-Tech are automotive warranty insurance providers with dealer outlets across Canada.

SCOPE OF WORK: Streamline converted a paper-based system into online data warehousing. An internal and external server was built and installed and linked to a web-based application for dealers to access services, products, contracts, and claims.

OUTCOME: Significant efficiency and data security was achieved. Miscellaneous HR services were also provided over a nine-year history with this client. Streamline continues to provide maintenance and system upgrades to Pro-Tech.

MULTI-ORGANIZATION PROJECT:
Wellness Factors is an interactive, online, employee corporate wellness program.

SCOPE OF WORK: Streamline built a 20,000 page, interactive, health portal with a personal user database to track individual health improvements. The portal is compliant with USA (HIPAA) and Canadian (PIPEDA) confidentiality acts and includes tier three level servers and intrusion technology firewalls.

OUTCOME: 60,000 employees from various organizations have used Wellness Factors with access to online tools, team challenges, stress management workshops, tele-counselling, and health risk appraisals. The technology is proven, with health improvements reported for 23% of users.

MULTI-ORGANIZATION PROJECT:

SCOPE OF WORK : Streamline has developed a comprehensive human resource program with full implementation.

OUTCOME: ORMED has increased employee retention and team camaraderie as well as reducing legal claims for its users.

MULTI-ORGANIZATION PROJECT:
HealthMasters is an online mental health prevention and recovery services software solution.

SCOPE OF WORK: A group of mental health professionals had a vision to help people build resilience and ward off stress and mental illness using a web-based application integrated with telephony technology.
Streamline worked closely with this team of experts to develop a project specification. The final development includes a database, auto sign on, smartphone application, and interactive videos, all developed to engage therapists and participants.

OUTCOME: This product is being beta tested in various mental health agencies and within private business human resource departments. HealthMasters is also a strategic partner of the Canadian mental health association.